outsourcing 5 tips
Outsourcing your web development may seem like a great idea, but it is not always so. In fact, some people may be able to tell you what a nightmare it has been for them. However, this does not mean that outsourcing your project will necessarily result in failure. It just means that you have to be a little more careful about who you are hiring. Here are some reasons why outsourcing may not always be a great idea.
This is one of the most common reasons why outsourcing relationships often fail. When you outsource your business to someone, you have an implicit understanding about maintaining proper communication. However, not everyone is professional enough to honor this implicit agreement. As a result, you may end up against a communication wall. It is common for clients to run into communication dead ends, which leads to a loss of time, resources and reputation.
Different Quality Standards
Everyone has an acceptable standard of quality. Certain things may be completely unacceptable to you as far as quality is concerned, but those same things may be acceptable to the web developer to whom you have outsourced your work. Before you begin your project together, it is important to make sure that you are on the same page. If not, be prepared to waste your time and your web developers’ evaluating bad quality work which you do not appreciate.
Difficulties to Manage Conflict or Get a Refund
When you outsource your work to someone, there is not much you can do in terms of arbitration. There is no third party arbitrator and if a dispute arises, it is very difficult to settle it. If you have outsourced your work through a website or a third party, you can get them involved, but if no such party exists then you may not even be able to get your money refunded. Not only do you lose your money, but you may end up with shoddy work that you do not like.
Lack of Accountability
If your outsourced project is botched up, how can you hold the web developer responsible? This lack of accountability encourages a lot of bad practices amongst web developers. If you have outsourced to a local vendor or developer, you can still hold them accountable for poor quality work, but if you are dealing with an offshore developer, accountability becomes very less.
What to do if a vendor is delaying delivery? Since there is almost no accountability, unless you have penalty clauses in your contracts, deliveries are often delayed. A professional vender who is looking to develop a long term working relationship with you would never unnecessarily delay delivery. However, if the vendor cites personal reasons or natural disasters for delaying delivery of your work, there’s not much you can do. Meanwhile the window of opportunity may close on you, resulting in major loss of money as well as reputation.
Richard is a web developer sepcialising in Magento ecommerce solutions. Richard is also a regular contributor in tech blogs and forums.